To experience Smartdc with ease of mind, trust our certified experts with your hardware. Ensuring the highest standards and level of performance, our on-site experts carry out hardware maintenances and network troubleshooting, so you would not have to. You can easily request the Remote Hands service by logging in to your Customer Portal and creating a ticket or directly contacting the Support team.
Smartdc experts will evaluate your request and will determine the time needed for the fix. Remote hands requests taking longer than 4 hours to resolve will be taken care of personally.
Data center operations and/or simple technical operation tasks
If you‘re not in the position to set up your racks yourself, we‘re happy to assist. Our support team can place your servers, lay cables, and set everything up according to your preferences. For this service, please contact us for a custom quote.
What makes Smartdc unique is the on-site Network Operations Center (NOC) – a team of specialized network engineers available upon request to advise about network setup and maintenance.
We have a large inventory of high–quality cables and network supplies at the data center. Our Sales team can provide you with information about availability and pricing.
Get in touch with our experts and receive top-of-class hands-off experience.